Not a government website. Compass World LLC is a private company. You can always apply directly with the issuing government, with no service fee. Official government portals
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Pricing & Refunds

Every fee, in one table

The government sets its fee. We set our service fee. You pay the total shown here, which is also shown before you enter payment details.

ProductBrandGovernment feeOur service feeTotal you payTypical turnaround
United States ESTA AlvaVisa USD 40.27
Set by U.S. CBP; CPI-adjusted from 1 January 2026		 USD 49 USD 89.27 24–72 hours
Australia ETA AlvaVisa AUD 20
Australian ETA app service charge; no visa application charge		 AUD 49 AUD 69 24–72 hours
United Kingdom ETA UK eVisa GBP 20
Set by the UK Home Office		 GBP 39 GBP 59 24–72 hours
Canada eTA e-VisaCan CAD 7
Set by IRCC		 CAD 49 CAD 56 24–72 hours

Prices are per traveller. Government fees are set by each issuing government and can change without notice; if a government changes its fee, the total updates accordingly and is always shown before you pay. Last checked against official government sources: 9 November 2026. Typical turnaround covers our review and submission; government decision times vary. To pay only the statutory government fee, apply directly using the official portal links.

Refund policy

One policy covers every Compass World LLC brand. Your statutory consumer rights are not affected.

1. Before we submit your application

You can cancel at any time before we submit your application to the government and receive a full refund of everything you paid, including the government fee.

2. After we submit your application

Once submitted, the government fee has been paid to the issuing government and is subject to that government's own refund rules; it cannot be returned by us. Our service fee covers the review and submission work already completed, so it is not refunded unless one of the cases below applies.

3. If we made a mistake

If an error on our part (for example, a detail we transcribed incorrectly) causes your application to be refused, delayed or issued with incorrect details, we will refund our service fee in full and, where possible, help you correct or resubmit the application at no extra service charge.

4. If you thought you were on a government website

Tell us within 30 calendar days of payment and we will issue a 100% refund of our service fee, and of the government fee if it has not yet been paid to the government. No questions asked, and you never need to file a bank chargeback.

5. Duplicate or accidental orders

If you were charged more than once for the same traveller and the same travel authorisation, the duplicate charge is refunded in full.

6. How to request a refund

Email refunds@compass-worldllc.com or use the form on our Customer Care page, including your order number and the brand you used. We respond within 2 business days. Approved refunds are returned to your original payment method; please allow 5–7 business days for the funds to appear, depending on your bank.

7. If you are not satisfied with our decision

You can escalate any refund decision through our complaints process. Unresolved cases are reviewed by Andrew Pierce, Chief Executive Officer, who gives a final written decision within 5 business days.