Your data, in plain language
To help with a travel authorisation we have to handle your passport details. Here's what we collect, why, and how we protect it. The full detail is in our Privacy Policy.
What we collect
Identity details (name, date of birth, nationality, passport number), contact details, travel information, and technical data from cookies you consent to.
Why we collect it
To prepare your application, send status updates, answer support requests and meet our legal obligations.
Who we share it with
The government authority processing your application, our payment processor and the service providers who help us run our services. We do not sell or rent personal information.
How long we keep it
Biographical and travel-authorisation form data are encrypted at rest using industry-standard encryption and automatically purged 30 days after the government decision is delivered, unless you ask us to delete it sooner via privacy@compass-worldllc.com.
Payments
Payments are handled by Stripe, Inc. and Adyen N.V., both certified PCI DSS Level 1 Service Providers. Card details go directly to them; we never see or store full card numbers.
Security
HTTPS encryption, secure storage, role-based access controls, internal audits and collecting only the data we need.
Your rights
Depending on where you live, you can ask to access, correct or delete your data, restrict or object to how we use it, or withdraw your consent. You can also complain to your data protection authority.
To make a request, use the request form or email privacy@compass-worldllc.com.